Credits allow you to make the most out of Tightly. They power essential features like Smart Replenishment recommendations, automated 3PL sync, and InStock-based sales tracking. Every time these features are used, credits are consumed according to the rules below.
How Credits Are Used
1. Recommendation Usage
When Tightly recommends a product for replenishment, 1 credit is deducted per recommended unit.
Example: If Tightly recommends 50 units of a product, 50 credits will be consumed.
Rate: 1 credit per unit
2. 3PL Sync Charges
If you have a 3PL/WMS integration connected, confirmed purchase orders are automatically synced to your 3PL/WMS.
For each unit synced, 1 credit is deducted.
Example: Syncing a purchase order of 200 units will consume 200 credits.
Rate: 1 credit per unit
3. InStock-Based Sales
If InStock tracking is enabled, credits are used to track missed sales when items are out of stock.
For each unit sold while out of stock, 5 credits are deducted.
Example: If 10 customers place an order while the product is out of stock, 50 credits will be consumed.
Rate: 5 credits per unit
Best Practices for Managing Credits
Monitor recommendations carefully: Large replenishment suggestions can quickly consume credits.
Plan 3PL syncs efficiently: Confirm purchase orders only when they are finalized to avoid unnecessary sync charges.
Stay on top of inventory: Prevent out-of-stock situations to reduce high-cost InStock credit usage.