The Preferences section in Tightly lets you configure global settings for how your inventory, replenishment, and branding behave across the platform.
Overview
Preferences help you customize how Tightly interacts with your Shopify store, how it calculates lead times and replenishment timing, and how your brand is displayed on purchase orders and other external communications.
These settings are organization-wide and apply across Smart Replenishment, Purchase Orders, and Inventory management tools.
With Preferences, you can:
Set how stock quantities are tracked between Shopify and Tightly.
Define a default lead time for products without supplier-level data.
Choose your replenishment frequency (daily, weekly, monthly).
Upload your logo and apply brand assets to POs and emails.
How It Works
1. Stock Tracking Mode
This setting controls where Tightly pulls inventory quantities from:
Shopify (default):
Stock levels come directly from Shopify, which is typically synced from your 3PL or fulfillment provider. This is the most common setup.
Tightly:
If you use an external inventory system or manually manage quantities in Tightly, you can set Tightly as your inventory source. Use with caution unless your stock updates bypass Shopify.
Recommendation: Stick with Shopify unless you have a specific need to manage stock outside the Shopify ecosystem.
2. Default Lead Time
Set a default lead time (in days) for SKUs that don’t have supplier-specific lead time data.
This lead time is used to:
Help Smart Replenishment estimate when inventory will arrive.
Determine when to trigger new POs before stock runs out.
Feed into Tightly InStock logic for backordering policies.
Example: If you set 15 days, Tightly will assume all unspecified SKUs take 15 days to restock and will plan replenishments accordingly.
3. Replenishment Frequency
Choose how often your team typically places inventory orders. This affects how Tightly groups and times replenishment recommendations:
Daily
Use this if you reorder products every day. Best for fast-moving, high-SKU operations with tight cycles.
Weekly (default)
Ideal for most D2C businesses that restock once per week. Balances efficiency and responsiveness.
Monthly
Best for teams with a once-a-month buying cycle or brands with longer supply chains.
This setting influences the cadence of Smart Replenishment and how far out Tightly plans SKU coverage.
4. Branding
Upload your brand’s logo here so it can be automatically applied to:
Purchase Orders
Supplier communications
Exported documents
This keeps your supplier-facing documents branded and professional, without needing manual edits.
Just drag and drop your file into the uploader or select it from your device. Brand color settings may be available in future updates.
Using the Preferences Page
Access Preferences
Log into Tightly.
In the left-hand menu, click on Settings.
Select the Preferences tab.
Step 1: Set Stock Tracking Source
Choose either Shopify (recommended) or Tightly under Stock Tracking Mode.
This will affect how real-time inventory is interpreted across Smart Replenishment and InStock.
Step 2: Enter Default Lead Time
Add a default number of days in the Default Lead Time field.
This value will fill in gaps for SKUs with no supplier lead time assigned.
Step 3: Select Replenishment Frequency
Pick Daily, Weekly, or Monthly based on your business cadence.
Tightly will use this to suggest replenishment groupings.
Step 4: Upload Your Logo
Drag your brand logo file into the Branding section.
It will appear automatically on POs and outbound docs.
Click Save Changes to apply all updates.
Bottom Line:
The Preferences page ensures Tightly is tuned to your business rhythms — from how often you restock to how long your suppliers take to deliver.
Set it once, and your entire inventory workflow runs more smoothly.